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Your Questions Answered

01.
What Insurances are you in-network with?
  • Aspire & Aspire Medicare

  • Blue Cross & Blue Shield Trio HMO

  • Central California Alliance for Health

  • Coastal TPA

  • Medicare Part B Northern California

  • Physmetrics (Blue Shield LOB- check the back of your insurance card)

  • Tricare West Region

  • Cigna

02.
Do you bill out of network insurance plans?

Yes! In most cases, we can bill an out-of-network plan. 

03.
How will I know how much I will have to pay using my insurance?

Our administrative staff will confirm your benefits for speech or occupational therapy and reach out to you to share the information including deductibles, coinsurances, copays, visit limitations, telemedicine coverage, and diagnosis coverage before the initial appointment to ensure clear communication and understanding of the process and any out of pocket costs associated with services.

04.
My insurance requires a prior authorization.  Now what?

Upon benefit verification, our office will confirm prior authorization requirements. We will work with you and your physician to ensure prior authorization is obtained in a timely manner.

05.
What if I don't have insurance or my insurance has a visit limitation?

If you are uninsured, please call or email us for the most up to date pricing information. If your insurance plan has a visit limitation, our office will find out if it is a soft visit limit, meaning additional sessions can be pre-authorized, or if it is a hard limit, and once the limit has been met for the year, we can offer you private pay rates, and/or create a customized home program until the benefits reset.

Still Have Questions?

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